If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within fifteen(15) days of the purchase date, unused will be credited in the same form as the original payment type. Refunds for items returned more than fifteen(15) days , unused after the purchase date will be in the form of a credit redeemable on your next purchase. If product used, only a credit will be issued on account.  No refunds will be granted of any kind after 90 days. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below. I. Paul Rappaport, M.D. 414 Maple Avenue, Suite 300 Saratoga Springs, NY 12866